Step 1: Digital ID Information 

You should have received your QWESTid and QWEST PIN number by email or from your supervisor.

 

If you have not received your Qwest ID and Qwest PIN number, contact your application's representative or the Technical Help Desk.

Step 2: Key Size

The options in the Key Size drop box are based upon the configuration of your machine.
Choose one of the Key Size options listed on the form. We encourage you to choose the strongest encryption available which is 1024 (High Grade).

4. Click OK.

8. Click on the link under Access your Qwest ECOM applications. Then click: I have a Digital Certificate.

Note: If this process fails to issue a certificate, exit your browser and start a new browser. Repeat the process. If it fails a second time, contact the Technical Help Desk.

After successful completion of your Digital ID installation, you should set up your Netscape security properties.

To set your Netscape security properties

11. Under Show a warning before: select only the actions for which you want to see a warning. It is acceptable to leave all of these warnings unselected.

12. From the Certificate to identify you to a web site: drop-down menu, select your certificate.
Note: This is the name you typed in step 7, Certificate Name.

13. Under Advanced Security (SSL) Configuration: both Enable SSL (Secure Sockets Layer) v2 and Enable SSL (Secure Sockets Layer) v3 must be selected.

14. Click OK.

15. You may now access the applications for which your certificate is designed by going to http://ecom.qwest.com/ and clicking on "I have a Digital Certificate".

3. From the Select Your Certificate drop-down menu, select your certificate.

4. Click Continue.
Note: Your browser may display a Security Information alert message; click Continue.

Listed under Your Service Options are all the applications that your certificate will allow you to access.

5. Click on the application that you want to access.

6. Qwest recommends that you bookmark the application(s) at this point for a faster, more direct route to your application.

4. Type in your Old Password, New Password, and New Password a second time for confirmation.

5. Click OK.

3. Under Communicator will ask for this Password: select the option you want.
Note: If you select After __ minutes of inactivity, be sure to type in the number of minutes.

4. Click OK.

At some point in the past you may have told Netscape to use a Netscape password. If so, you will get a dialog box like this when you try to connect to a secure site:

This is a browser specific password, not your Qwest PIN. It is stored locally on your machine. If you do not remember this password, no one can reset it for you. This password is stored in the Netscape preferences on your computer. You must delete the certificate files on your computer, and then get a new certificate.

Note: If you have certificates associated with other companies besides Qwest Communications, deletion of certificate files on your computer may result in deletion of those certificates from your Netscape browser.

To continue with the deletion of certificate files on your computer, complete the following steps:

1. Exit Netscape
2. Remove the old files
• On MS Windows

Using Windows Explorer or File Manager, go to the directory in which Netscape is installed (often C:\Program Files\Netscape\Users\<user's profile name or default> ) and delete the files cert7.db, cert5.db, key.db key3.db, and secmod.db if they exist.
• On UNIX

cd $HOME/.netscape directory
rm cert* key*
• On the Macintosh

Find all of the following files which exist: Certificates 5, Certificates 7, Certificates, Key Database and Key database 3 in the folder System Folder:Preferences:Netscape:Security and drag them to the Trash can.
3. Start up Netscape and go to E-Business Home Page
4. Obtain a Qwest issued certificate

Note: To Communicator users, Communicator stores the files in a different location. Communicator has a directory for each user you set up. The key and cert files are stored in that user directory.

1. Click the Security button on your browser's Navigation Tool bar.
2. On the Security Info page, under Certificates, click Yours.
3. In the list of certificates, find the certificate you want to check. If you can not find it, you will need to obtain a Qwest issued certificate.
   If the certificate is there, select it and then click the View button.
4. In the View a Personal Certificate window see if it was issued by Qwest. If it was not, you will need to obtain a Qwest issued certificate. If it was issued by Qwest, contact the Technical Help Desk.